We ship worldwide from our studio in 24–72h after quality check. Made-to-order personalized pieces need about 12 business days to craft.
30-day free returns & exchanges on non-personalized items. Personalized (custom letter/name) pieces are covered by our remake guarantee if there is any craftsmanship issue.
For EU & UK orders, import duties under local de-minimis thresholds are the buyer's responsibility. We declare accurate customs values.